My WoW account has been inactive for quite some time now but only just today I received an email from Blizzard informing me that my Warcraft account had been merged with my battle.net account as part of their centralized management of accounts. Firstly, I don't have a battle.net account and secondly the email address that the account was registered to was not one of mine, being that it was x***@yahoo.com.
My concern was obviously raised at this point so I took to the Warcraft forums to confirm that:
1. Blizzard are definitely consolidating all accounts into one battle.net account
2. That this email was a phishing attack
Unfortunately for me it appears that number 2 didn't apply. This appears to have been a genuine email from Blizzard regarding my account. So I decided that if they thought my WoW account should be linked to a battle.net account then I should go ahead and create one.
And that I did. Except when I came to add my Warcraft account I was informed that I couldn't do it because it was already registered to a Blizzard account!! So someone has stolen my Warcraft account!! Now I know I haven't been using it much recently, but that's no excuse for anyone to steal what is essentially my property. Not only that but it is also identity theft as my account holds email, password, address and billing information. Lucky for me that I stopped playing before I moved house and that my debit card has recently been replaced. So any information on my WoW account is pretty much useless!
I've submitted my request to Blizzard for help, provided a photo of my driving license, the original activation code for my WoW and various other security details to verify my identity. Now I have to wait and hope that they can recover my account and that nothing sinister has happened to it.
This is the full email from Blizzard. If it ever turns up in your inbox and you haven't requested any change get straight in touch with their customer support.
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Hello Willie,
This e-mail notification is to inform you that the World of Warcraft account, **********, has just been merged into a Battle.net account. If you were not the person who performed this account merge, please contact Battle.net Support immediately.
You have successfully merged the following World of Warcraft account:
**********
into the following Battle.net account:
x***@yahoo.com
From now on, you must use the above Battle.net account name and its password to play World of Warcraft and to access World of Warcraft Account Management for billing and subscription services. Your World of Warcraft billing information has not been affected by this merge.
Important! Please note that any existing recurring billing on the merged World of Warcraft account will continue uninterrupted.
In addition, you will use the above Battle.net account username and its password to log in to other Blizzard online services such as World of Warcraft Account Management, the World of Warcraft Armory, and the Blizzard Store.
A similar notification of this account merge has also been sent to the email address registered to the Battle.net account.
For more information, click here for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.
Sincerely,
The Battle.net Account Team
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